Purchasing our products is simple and hassle-free! If you're interested in buying just one item, click the 'Buy Now' button on the item's page, and you'll be taken directly to the Checkout page.

If you wish to purchase multiple items, click 'Add to Cart' for each item. After adding items to your cart, choose 'Keep Browsing' to continue shopping or 'Checkout' to finalize your purchase. You can view your cart anytime by clicking the shopping cart icon in the top-right corner of the page.

For detailed instructions, please visit: Envato Help: How Do I Purchase an Item

Item support ensures you receive assistance from the product author for resolving any potential issues you may encounter while using the item. It's a value-added service offered by many authors on platforms like ThemeForest and CodeCanyon.

Here's what item support typically covers:

• Guidance on how to use the purchased item
• Bug fixes and addressing reported issues
• Answers to general questions regarding functionality

For more details, visit: Envato Help: What is Item Support?

If your item support period is about to end, you have the option to extend or renew it. This ensures continued access to assistance from the product author, covering any updates or issues that may arise during your usage.

Key benefits of renewing item support:

• Access to ongoing bug fixes and updates
• Priority assistance for technical issues
• Peace of mind knowing support is always available

For more information, visit: Envato Help: Extending and Renewing Item Support

Once you purchase the theme from ThemeForest, you will receive two types of downloadable files:

1. All Files and Documentation (themeforest-xxx-xxxxx.zip)
2. Installable WordPress Theme File (themename-vxx_xx.zip)

If you downloaded the "All Files and Documentation" option, extract it to find the installable theme file before proceeding with the installation.

Install Theme via WordPress Dashboard

1. Navigate to Appearance > Themes.
2. Click 'Add New' and then 'Upload'.
3. Upload the .zip file and activate the theme once uploaded.
4. You're all set!

Install Theme via FTP

1. Access your server via an FTP client.
2. Go to the wp-content/themes folder.
3. Extract the .zip file and upload the extracted folder.
4. Activate the theme from Appearance > Themes in your WordPress dashboard.
5. You're done!

Install Plugins

After installing the theme, you may see a notification at the top of your WordPress dashboard suggesting essential plugins. Install and activate them for full theme functionality.

Importing Demo Content

After activating the theme, install and activate all recommended plugins from the Appearance > Install Plugins section.

To import demo content, navigate to Appearance > Gecko Sample Data > Choose Layout > Import Demo Data. Follow the on-screen steps, and your site will resemble the demo.

Facing Issues Importing Demo Content?

If you encounter memory issues, add the following code at the top of your functions.php file:

ini_set('memory_limit', '128M');

Once the import is complete, remove the code from functions.php.

To find your purchase code:

1. Log into your Envato Market account.
2. Hover over your username and click 'Downloads'.
3. Select 'License Certificate & Purchase Code' (available as a PDF or text file).

For more details, visit: Envato Help: Where Is My Purchase Code?

We're here to help! If you have questions about the theme's features or encounter issues, reach out to us via our Support Forum. Please note that we cannot assist with customizations or third-party plugins.

Use the ThemeForest comments section for pre-sale queries or general questions unrelated to support.

You can contact the author for questions about an item or to share feedback. Here are the ways to reach out:

Comments Tab

Post your comment under the item's Comments tab. Your query may already be answered in previous comments, so feel free to browse them as well.

For detailed guidance, visit: Envato Help: How to Contact an Author

Our themes include several carefully selected third-party plugins that enhance functionality and unlock new possibilities for your store or blog. After theme activation, you will be prompted to install these plugins.

If the automatic plugin installation fails (usually due to server restrictions), you can install them manually:

• Via Dashboard: Navigate to Plugins > Add New > Upload Plugin. Browse to the plugin archive and upload it.
• Via FTP: Extract the plugin ZIP file and upload its contents to the wp-content/plugins folder.

For free plugins: You can update them directly from your WordPress dashboard by navigating to Plugins > Installed Plugins and clicking the update link.

For premium plugins: Use the following steps:

• Connect to your server using an FTP client.
• Extract the latest plugin ZIP file and upload its folder to the wp-content/plugins directory, replacing the old files.

You can find the latest versions of included premium plugins in the theme package.

Our theme, like most custom themes, is not automatically compatible with all third-party plugins. This limitation exists because it is impossible to account for the thousands of plugins available.

Many third-party plugins are designed to work with default WordPress themes. Therefore, their compatibility with custom themes cannot always be guaranteed.

If a conflict arises between the theme and a plugin not included in the theme, you may need to customize either the theme or the plugin for them to work together.

If you have coding knowledge, you can make these adjustments yourself (remember to use a child theme to preserve your changes during updates). If not, we recommend seeking developer assistance.